But recently I have only won $30 in one roulette spin but after that I have lost most of the time. At the beginning I used to lose a lot then I got lucky a few times with a few non gamstop casinos<\/a> dollars that I made into $47 and another time to $59. Regardless of the bonus outcome, I would expect a clear and timely response\u2014especially when my funds are restricted and I am unable to withdraw them without wagering. Support also confirmed that the issue was escalated to the promotions team, so it was not treated as a simple user error. I received the email only a few hours after the promotion started, so this was not an issue of missing a deadline or activation.<\/p>\n